CRM Applications Manager

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Location: Natick/Remote, MA
Job Number: 3015

Company Highlights

  • Our client is an award-winning mathematical computing software company with over 30 years of expertise.
  • As an industry leader, they serve engineers and scientists across the globe in delivering products to accelerate the pace of discovery, innovation, and development.
  • They are comprised of over 4500 employees in 16 countries with headquarters based in the U.S.A.
  • Recent recipient of Glassdoor’s Best Places to Work Award.

Benefits and Features

  • Highly competitive salary
  • Health/Dental/Vision Insurance
  • Life Insurance and Short-/Long-Term Disability
  • 401(k) retirement savings and investment plan with company match
  • 9 Paid Holidays, 15 Vacation Days, 2 Personal Days, Volunteering Time
  • Bonus Program paid out quarterly
  • Onsite fitness center with free yoga and spinning classes
  • Parking garage with electric car/EV charging stations

The Role You Will Play

  • The CRM Applications Manager will manage a team of Systems Analysts and drive delivery through an agile team of developers, QE and analysts.
  • This role will understand the business drivers as well as Salesforce feature set, and develop and implement a roadmap, using an agile approach.
  • In addition, this role will manage the design and implementation of solutions that balance business needs with technical simplicity and future agility.
  • The CRM Applications Manager is entrusted to work closely with business area liaisons to understand their goals and requirements.

Community Highlights

  • This firm offers a hybrid work model enabling staff members to split their time between office and home.
  • Office is based in Natick, Massachusetts.
  • Natick is located on the central Massachusetts coast at the head of Boston Bay. This area is known as an intellectual and historic capital. It is rich in arts, culture, and history.

Background Profile

  • 6+ years of professional work experience including 2+ years in management
  • Expertise in CRM (Customer Relationship Management)
  • Working knowledge of the Salesforce environment
  • Experience managing people including writing reviews, PIPs, interviewing coaching/mentoring
  • Familiarity with Sales and Marketing domains as well as developing capacity models.
  • Bachelor’s degree required